| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 9-314-076 | Filene''s Basement: Inside a Fired Customer''s Relationship | Avery, Jill;Fournier, Susan | Marketing | Customer Relationship Management( NA ) |
| 2 | 9-506-060 | Cabo San Viejo: Rewarding Loyalty | Moon, Youngme;Schulman, Seth;McGovern, Gail | Marketing | Customer Relationship Management( NA ) |